Privacy Policy

Last updated: 4 May 2026

This Privacy Policy describes how TheTaskVault ("we", "us") collects, uses and shares information about you when you use our Platform.

1. Information we collect

• Account data: name, email, phone number, emirate.
• Verification data: ID and trade licence documents you upload.
• Transaction data: orders, messages, reviews and payment metadata.
• Technical data: device, browser, IP address and usage logs.

2. How we use information

We use your information to operate the Platform, verify trade professionals, process payments, prevent fraud, communicate with you and improve our services.

3. Sharing

We share information with our payment processor, hosting and analytics providers, and with the other party to a transaction (e.g. the seller fulfilling your order). We do not sell your personal data.

4. Storage and security

Personal data is stored on secure infrastructure. Verification documents are accessible only to authorised reviewers. We retain data for as long as your account is active or as required by law.

5. Your rights

You may request a copy of your data, correction of inaccurate data or deletion of your account. Contact privacy@thetaskvault.com to exercise these rights.

6. Cookies

We use essential cookies to keep you signed in and analytics cookies to understand how the Platform is used. You can control cookies through your browser settings.

7. Changes

We will post any changes to this policy on this page and update the "Last updated" date above.

8. Contact

Privacy questions: privacy@thetaskvault.com.